Facilities and Accessibility
Please note that there 100 steps to negotiate at the end of the Sky Walk. Disabled visitors are encouraged to follow signage and retrace the Sky walk to avoid the stairs. If you’d like further clarification – just give us a call on 1800 300 477.
*Please note: During COVID restrictions the curtesy bus will not be running every hour. Please call in advance for more information*
A courtesy cart shuttle service is available to assist the mobility impaired. The service automatically runs every hour on the hour between 10am – 4pm to shuttle persons back from the Treetop Walk. If you would like the service to assist you on the way to the Treetop Walk, just ask our Ticket staff on your arrival. We have disabled car parking facilities close to the Visitor Centre, just follow the signage when you enter the entrance to the main car park. We also have disabled toilet facilities on site. If you’d like further clarification – just give us a call. 1800 300477
Our retail shop has something for everyone. We have small souvenir ranges, maps, clothing, and gifts for that someone special. There’s lots for the kids including scientific and dinosaur toy ranges. Yes, we do have ponchos for those rainy days!
Our Visitor Centre doubles as a regional Visitor Information Centre Hub with plenty of information available on things to do at Otway Fly Treetop Adventures as well as other things to see and do in the region.
Our Café is licensed and offers seasonal menu options with both indoor and outdoor dining. Sit and relax with a devonshire tea, devour a hot filling meal or just grab a quick snack and a warming coffee or refreshing cold drink. Our cafe menu items incorporate use of lots of local produce and our wines and beers are from the local Otway Estate.
The onsite car park is only a short leisurely (300mt) walk to the visitors centre. The main car park offers parking for over 200 vehicles. Our carpark allows for motorhomes, cars with caravans and trailers and coaches. Disabled parking is located by following the signage to the far right of the main car park and is approximately 50 meters from the Visitor centre.
We do our absolute utmost to ensure that we do our best for our environment. All water utilised throughout the visitor centre is collected on site and we feed our plant life with grey water coming out of the visitor centre. Our waste is separated and recycled where possible. We also have a re-vegetation program in place where school plant trees regularly through the ye