Can I use my ticket at a later date?
If you have already purchased tickets to our attractions, you may use these tickets for any future date through to December 24, 2020.
When will you reopen?
The Victorian Government has advised the Stage 3 lockdown will last for six weeks, however, we will be in regular contact with authorities to ensure we have the most up-to-date advice on when we can reopen.
I’ve bought a Merlin Annual Pass – what happens?
We want to reassure all Victorian Merlin Annual Passholders that we will be extending your passes by 60 days. You won’t need to do anything as your pass will be updated automatically. We will let Passholders know further updates via email, our social media channels and this page.